We care about our customer's satisfaction
All services provided by KR2me.com are governed under our Terms and Conditions, and are subject to change at any time. These Terms and Conditions apply to a standard routed export transaction, when our members purchase products in the Republic of Korea from merchants acting as Korea Principal Party in Interest, as defined by the related Regulations.
Information KR2me.com May Collect on the Website
We collect several types of information from and about you when you access and use the Website, including the following:
Non-Personal Information. When you visit the Website, we may collect non-Personal information about you automatically as you navigate through the Website via certain Internet technology tools, including cookies, web beacons, and other tracking technologies. “Non-Personal information” we may collect includes, for example, details about how you use the Website, what Website features you access, information regarding the type of browser and operating system that you use, what website you linked from to the Website, other websites you have visited, and other similar analytic data. Non-Personal information also includes Personal or non-Personal information that has been aggregated in such a way that you cannot easily be identified individually. We may use third party service providers to assist us in collecting and analyzing non-Personal information or to provide advertisements or other content on the Website.
Personal Information. We may collect Personal information: (1) when you provide it to us directly, including through forms on the Website (including, for example, when you register for our service, purchase a membership, use our services, or otherwise); (2) when you send us an email or contact us using the SNS; and (3) from third-party service providers who assist us in collecting and analyzing Personal information.
The providers of third-party apps, tools, widgets and plug-ins on our Website also may use automated means to collect information regarding your interactions with these features. This information is subject to the privacy policies or notices of those providers, and KR2me.com is not responsible for these providers’ information policies.
If you elect to post any information to publicly-accessible areas of the Website, you hereby grant to KR2me.com a perpetual, worldwide, irrevocable, fully-paid-up, royalty-free, nonexclusive license to use, reproduce, copy, modify, publish, distribute, perform, display, and create derivative works from such information (in whole or part) for any reason whatsoever.
We do not sell, rent, or loan our email lists to outside firms.
We may retain the content of any emails or messages you send us, and your name, your email address, and our response in order to handle any follow-up questions you may have. We may also use this information to measure how effectively we address your concerns.
Transfer of Personal Information / Cookies
We may transfer the Personal information we collect about you to countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Notice and in accordance with applicable law. We use contractual protections for the transfer of Personal information among various jurisdictions (including, for example, the European Commission’s standard contractual clauses).
You may be able to disable cookies or other tracking technologies through which we collect information about you by adjusting your browser preferences on your computer; however, doing so may limit your ability to take advantage of all of the features of the Website.
Upon written request and verification of your identity, we will provide you with your Personal information in our possession. You may request such information by contacting us as described below. You may also update or correct your Personal information in our possession by contacting us to Access, Correction and Deletion.
Traditional Chinese medicine
Perfume, skin contains alcohol
Product name & ingredient labeling missing product
Gunpowder, explosives items like bullet
Cows, goats, sheep, and pig are classified as livestock and animals other than those are classified as non-domesticated animals. Non-domesticated animal products (clothes, shoes, belt, wallet, hand bag, jewels, interior decoration) all products made from followings,
Examples of non-domesticated animals
– amphibian, birds, crustacean, fish
– coral, shell, animal natural sponge
– horn, toenail, hoof, nail
– Ivory, tooth, fangs, beak
– Whalebone (powder, waste)
Cigarette, Cigarette products
cigarette, electronic cigarette
Knife for weapon is prohibited.
Only Knife for cook, pocket knife, utility knife is available to ship.
For reference: ex) China does not allow to import any knifes except butter knife
Prohibited due to the danger of flammable gas
High price stamp, securities
Gas, radioactive substance, fire extinguisher, spray
Available to ship for 1 or 2 refrigerator magnetic
Methanol, acetone, manicure, candle, match etc. all flammable products
Payment and Shipping
The User will be charged for all orders. Acceptable methods of payment are credit card, debit card, PayPal. There is a KR2me.com Service fee for each order successfully processed. Fees for KR2me.com orders are:
1. KR2me’s shipping fee applies the greater of the actual weight and the volume weight.
How to Calculate the Volumetric Weight
Length(cm) × Width(cm) × Height(cm) / 5,000(cm)
* If your package weighs over 20 kg, the sum of L+W+H exceeds 150 cm, or if one side exceeds 100 cm, your package is subject to additional freight charges. CJ Express does not deliver packages that have weight or dimensions as the ones listed above.
* We may reject our services when B2C customers make an excessive demand(No matter what the membership)
* Instead, a third party trucking company will deliver your package. The additional freight fees are dependent on the dimensions of the package and the area in which you live.
2. Oversized Items Fee Chart
Item exceeding 20kg(44.1lb) will be regarded as oversized cargo and an additional domestic delivery fee will be charged.
3. The Korea address and phone number can be used your Korean Shopping only. We do NOT allow to use the address to take import goods without our permission. Please check the seller’s location(country) before you shop your items.
4. VIP Members can not store more than 50 boxes per month, KR2me may terminate the membership for cause in the event customer breaches a material term of this agreement.
Shipping Policy and Cancel Order
All KR2me.com Shopping orders will be sent to your shipping address.
Once a KR2me.com order has been processed, we may not be able to cancel it with the website or seller. Please refer to the seller’s website for individual cancellation policies. If we are able to cancel the order, there may be a cancellation fee. Your account will be credited for the merchandise purchase amount. If you decide you do not want to receive the order, please notify our help desk to have the order returned when it arrives. You are responsible for all return shipping fees. Your KR2me.com account will be credited once the vendor receives the returned package and we have confirmed the refund.
We will return any orders in accordance with the seller’s return policy for items that arrive damaged or incorrect. The User is responsible for all return shipping fees.
We don’t accept the local shipping to transfer the package from our warehouse to other address in Korea. Only it can be allowed when the customer’s membership be exterminated. In this case, KR2me can CHARGE all the cost of using our service. And we don’t accept the (partial) refund for the services has been provided.
Storage Fee we calculate your storage fee of an invoice from the date of issue. So it doesn’t matter when each item in an invoice has been stored. All items on the same invoice(we called batch) are considered as one shipment. So we will count all items on the batch and charge 0.5USD per day.
This Agreement and all disputes concerning this Agreement shall be governed by the applicable law and the applicable regulations of the Republic of Korea and by the applicable regulations of any agency of the Republic of Korea.